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Common Queries

Return & Exchange Policy

No Cash Refund's

Time Limit

Sale item

The cloths must be unworn and unwashed. All original tags, price stickers, and the original receipt must be included.

Original Quantity

Returns only for wrong, damaged, or defective items. Request within 15 days: 0313-4445665.Order number is required. Provide photos of the issue. Item must be unused with tags attached.

You usually have 7 to 15 days to ask for a return or an exchange. This time starts from the day you buy the item in store or receive the item.

Item bought on sale, clearance, or during a big discount event are usually "final sale". Brands will not accept return or exchange for these items

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Write to our boutique

We typically reply within a few hours. Let us know how we can make your Aytal experience effortless.